| What is the Recurring Payments Program?
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| The Recurring Payments Program allows you to have your invoiced
installment amount automatically withdrawn from your checking account on the
installment due date. |
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| Are there additional installment or service fees?
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No, installment fees are not charged on recurring payment
accounts. No other fees are charged for this service. |
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| If I sign up for the Recurring Payments Program, will I still get an
invoice?
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| Yes, you will continue to get an invoice when your policy renews.
In addition, a Recurring Payments Invoice will be sent 17-20 days prior to each
withdrawal as a reminder, showing amount to be withdrawn from your checking
account, and the date it will be withdrawn.
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| Can I have my payment withdrawn from a savings account or
charged to a credit card?
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| No. We can only withdraw your payment from a checking account.
|
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| How can I sign up for the Recurring Payments Program?
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Submit a voided check from your checking account and completed
Recurring Payments Authorization Form in the following ways: |
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Scan & e-mail to:
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Our secure e-mail address: hoclad@pnat.com |
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Fax to:
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Our secure fax at 717.255.6384 or 1.800.388.4764 ext 6384 |
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Mail to:
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Penn National Insurance, PO Box 2257, Harrisburg PA 17105 |
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You may also request a copy of the Recurring Payments Authorization form by
calling our Customer Contact Center at 1.800.766.2245 during
business hours. |
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| You should continue to pay your invoices until you receive your
first invoice that indicates that you are in the Recurring Payments Program.
Each “Recurring Payments Invoice” will indicate the amount that will be
withdrawn from your checking account on the due date indicated. |
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| When will my payment be posted to my account?
|
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| Your payment will be withdrawn from your checking account no sooner
than the installment due date and will be posted to your insurance account the
same day. |
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| How do I change my checking account?
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| You must submit a new
Recurring Payments Authorization Form and voided check. |
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| Can I change my payment plan (frequency of payments) while in
the Recurring Payments Program?
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| Yes. Simply call the Customer Contact Center at 1.800.766.2245
during business hours or
request a payment plan change through the
Online Insurance Center. |
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| How can I terminate my participation in the Recurring
Payments Program?
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| You can terminate your participation in the Recurring Payments
Program anytime by notifying Penn National Insurance. The termination will not
be effective until Penn National Insurance has had a reasonable opportunity to
act upon it. As such, there may be a subsequent withdrawal from your account
even after Penn National Insurance has received notification of your request to
terminate this authorization. You can notify us in any of the following ways: |
| |
 |
 By
e-mail:
| Send
termination e-mail |
| |
|
By
fax:
| 717.255.6384 |
| |
|
By
phone:
| 1.800.766.2245 during
business hours |
| |
|
By
mail:
| Penn National Insurance |
|
Customer Contact Center |
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PO Box 2257 |
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Harrisburg, PA 17105 |
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| Who do I contact if I have questions about the
Recurring Payments Program?
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| Our Customer Service Representatives will assist you with any
questions you should have. Please call 1.800.766.2245 during
business hours. |